Shipping policy
We are committed to delivering your orders in a timely and reliable manner. All orders placed on our website are processed after successful payment confirmation. Orders are usually processed within 1–3 business days, excluding Sundays and public holidays.
Once an order is shipped, it will be delivered within an estimated timeframe of 3–7 business days, depending on the delivery location, courier partner, and serviceability of the area. Delivery timelines provided are approximate and may vary due to factors beyond our control, such as weather conditions, operational delays, or courier-related issues.
Shipping charges, if applicable, are clearly displayed at the time of checkout before placing the order. In some cases, free shipping may be offered based on order value, promotional offers, or specific product categories.
Orders are delivered through trusted third-party courier and logistics partners. Once the order is shipped, customers will receive shipment details, including tracking information, via SMS, email, or WhatsApp, wherever applicable.
Delivery will be attempted at the shipping address provided by the customer at the time of placing the order. Customers are responsible for ensuring that the address, contact number, and other delivery details are accurate and complete. We shall not be responsible for delays or non-delivery caused due to incorrect or incomplete address details.
In rare cases where delivery is not possible due to unserviceable locations, repeated delivery attempts, or customer unavailability, the order may be returned to origin. In such cases, refunds, if applicable, will be processed as per our Return, Replacement & Refund Policy.
Please note that delivery timelines may be longer for remote or rural locations. We do not guarantee delivery on a specific date or time unless explicitly stated.
We reserve the right to modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon being posted on the website.